Notification Settings controls how and where WorkSights reaches you when something needs your attention. You can reach it from Settings in the top navigation, then select Notifications.

Each notification type can be toggled independently across three channels: In-App, Email, and Slack. Turn any channel on or off to match how you prefer to work.

Notification Types

Notifications are grouped into three categories.

Observations

• Observation Alert - sent when an Observer surfaces a finding that needs your attention. Available across all three channels: in-app, email, and Slack.

Reports

• Daily Report - sent when your daily report is ready, typically at 7am in your local timezone. Available across all three channels: in-app, email, and Slack.
• Weekly Report - sent when your weekly report is ready. Available across all three channels: in-app, email, and Slack.

Account

• Account Setup Complete - sent when account provisioning has finished successfully. Available via in-app and email only.
• Account Setup Failed - sent when account provisioning encounters an issue. Available via in-app and email only.
• Connected Service Unavailable - sent when a connected third-party service rejects a request, for example when a subscription has lapsed or a token has expired. Available across all three channels: in-app, email, and Slack.

Channels

• In-App - notifications appear in the bell icon in the top navigation. A badge shows when there is something new. Clicking takes you directly to the relevant item in your feed.
• Email - notifications are sent to your work email address. Observer alerts and reports arrive with enough context to understand the finding without logging in, and include a link to view the full detail in the product.
• Slack - notifications are sent as a direct message in Slack. Requires Slack to be connected under Settings, then Services. Not available for account-level notifications.

Access

Notification Settings are personal. Changes you make here apply only to you, not to other users in your account.

Related Guides

Insights - where Observer findings and reports surface in the product

Insights Settings - configuring which Observers run and how often

Connected Services - connecting Slack to enable Slack notifications